About ExactBag
Baggage Identification, Prevention and Protection
ExactBag was created to transform the way you handle your baggage security. More than just identification, we offer an intelligent, practical, and comprehensive protection system that accompanies the passenger before, during, and after boarding.
Our mission is to offer peace of mind, security, and real support to travelers who don't want the hassle of luggage. We combine technology, innovation, and 24/7 human assistance to create solutions that make a difference when something goes wrong and, most importantly, to prevent it from happening in the first place.
Where are we located? In addition to this official website, you can find ExactBag products at Protec Bag stores in 18 airports across Brazil : Guarulhos (SP), Congonhas (SP), Viracopos (SP), Galeão (RJ), Santos Dumont (RJ), Recife (PE), Santa Genoveva (GO), São Luís (MA), Cuiabá (MT), Campo Grande (MS), Londrina (PR), Porto Alegre (RS), Fortaleza (CE), Florianópolis (SC), Foz do Iguaçu (PR), Maceió (AL), Belém (PA), and João Pessoa (PB).
You can also find ExactBag with several partners: Now Seguros, Alerta de Voos, Airport Park, Só Agentes, among others.
What we do
When baggage problems arise, such as loss or misplacement, the traveler's main concern is knowing what to do, who to contact, and how to prove what happened. ExactBag is here precisely to provide the most appropriate support when you need it most.
Our approach is divided into two fundamental phases: Prevention and Correction .
Prevention: the key to a smooth trip
With this in mind, we created the TAG ExactBag , which includes four essential elements:
Your luggage with identity, protection and real support.
THE ExactBag Identification Tag It's more than just an accessory: with it, you guarantee... protection against lost or damaged luggage and now includes our 24/7 humanized support In case any of these problems occur. With a unique serial number, QR code, and personalized service, it transforms your luggage into a unique and protected item. Simple to use and efficient, it guarantees greater security from boarding to arrival at your destination.
Correction: human and effective support
After check-in, the responsibility for checked baggage rests entirely with the carrier. Therefore, ensuring that the prevention phase has been carefully carried out is crucial to resolving any issues with the carrier and minimizing inconvenience and losses .
If something happens to your luggage, ExactBag steps in , providing 24/7 humanized support. Our specialized team collaborates directly with the airline or carrier, expediting the search for solutions and acting as an intermediary so you don't have to face this process alone.
New version: TAG ExactBag Cover
The ExactBag Cover TAG combines everything that is already exclusive to ExactBag, such as intelligent identification and 24/7 humanized support, with unprecedented insurance guaranteed by Now Seguros (authorized by SUSEP). Therefore, if your baggage is lost, our team immediately takes action with the airline to expedite its location. And if, even then, the baggage is not returned by the 5th day after the official opening of the PIR/RIB and the claim with ExactBag , on the 6th day you will receive R$ 2,500 in compensation.
Double the protection for the traveler: a greater chance of getting your luggage back , with everything inside, plus guaranteed financial compensation if it's not found. And the best part: both the tag and the insurance are valid for 12 months , so you can use them on as many trips as you take. Simply register your tag before each departure using the QR code on the back.
More than just a tag, the TAG ExactBag Cover is a pioneer in baggage security: it protects, accompanies, and compensates. A true milestone for those who want to travel with peace of mind.
ExactBag now also has carry-on luggage.
Carry-on luggage is currently the most used item by travelers—and also the most neglected. It undergoes more handling, changes of hands, and movement, and is often checked in at the last minute at the aircraft door due to full capacity or aircraft security issues, increasing the risks of loss, damage, or being forgotten.
ExactBag is a pioneer in offering carry-on luggage that is built-in and protected : with unique identification, digital registration, multilingual tags, real-time support, and a 2-year warranty with replacement in case of permanent loss.
Travel with someone who is an authority in the sector and understands the value of what you're carrying. Your experience is unique!
ExactBag is present in ProTec Bag stores in 18 airports in Brazil and has already protected luggage in more than 80 countries . Baggage tag mix-ups, lost luggage, and theft happen every day at airports. With ExactBag, you don't have to rely on luck.